Module 9: Leading a Team on Call

Purpose

There is a significant relationship between effective team work and patient satisfaction and mortality.  Many healthcare teams are required to be fully functional without any time to establish interpersonal relationships.  It is therefore necessary for doctors in training to know how to be an effective team member prior to joining the team.

The module will describe the principles of effective team work, communication and leadership and participants will consider how they can apply these principles to improve teamwork and the safety of patients.  Participants will consider communication techniques that are appropriate for urgent referral of a patient, for handover and briefing/debriefing.  Participants will reflect on techniques that can be used to challenge and to resolve conflicts.

Learning Outcomes

• To recognise the importance of teamwork to outcomes of care
• To identify the characteristics of effective team functioning within the context of an on call system
• To learn effective communication techniques for health care teams
• To identify the characteristics of effective team leadership

Audience

Intermediate Specialty Years

Method

Half day facilitated workshop

This module will be taken by NIMDTA Clinical Facilitators and Clinical Leadership Fellows

Notice

PLEASE NOTE DATES HAVE NOT YET BEEN RELEASED FOR THIS MODULE  

Dates for 2017 will be available to book shortly. Please keep checking.