BSO Building Potential



A Development Programme for bands 1-4 working within BSO only.

To develop skills, knowledge and competence and help staff prepare for career progression.

Learning Outcomes

Communication Fundamentals
Will help you to understand the impact of your own communication style as well as providing you with techniques to communicate effectively and manage challenging situations

Time Management
Will help you discover the importance of having efficient systems in place as well as sharing time and workload management tips

Coaching Skills to Improve Performance
Will help you to improve  and manage performance, solve workplace issues and work effectively as a team

Quality Improvement
Will explore tools and methodologies used to add value to systems and processes within your area of work

Presentation Skills
Will give you an overview of the skills required to structure a presentation,  deliver effectively and engage your audience


Bands 1-4 working within BSO only


4 one day workshops, you must attend each of the 4 days to complete this programme.


Click here to download the course flyer



Future dates

If you are unable to get onto one of the dates advertised please contact rebekah and if the demand is there - we will hold further dates.


There are currently no dates scheduled for this course, if you would like to submit an expression of interest please contact us.