BSO Building Potential



  • A Development Programme for bands 1-4 working within BSO only.
  • To Develop Skills, Knowledge and Competence and help staff prepare for Career Progression.

Learning Outcomes

Communication Fundamentals

  • Will help you to understand the impact of your own communication style as well as providing you with techniques to communicate effectively and manage challenging situations

Time Management

  • Will help you discover the importance of having efficient systems in place as well as sharing time and workload management tips

Coaching Skills to Improve Performance

  • Will help you to improve  and manage performance, solve workplace issues and work effectively as a team

Quality Improvement

  • Will explore tools and methodologies used to add value to systems and processes within your area of work

Presentation Skills

  • Will give you an overview of the skills required to structure a presentation,  deliver effectively and engage your audience


  • Bands 1-4 working within BSO only.


  • 4 one day workshops


Click here to download the course flyer



Future dates

  • If you are unable to get onto one of the dates advertised please contact Patricia  and if the demand is there - we will hold further dates.


This is a modular programme containing Four Modules. You can see a list of dates and modules below. Please select the apply button beside the programme you are interested in.

Label Dates & Times Venue Administrator
BSO Building Potential - Derry

Module 1 - 26th November 2018

Module 2 - 30th November 2018

Module 3 - 11th January 2019

Module 4 - 21st January 2019

CEC - Altnagelvin Patricia Bell