Putting People First
Following the launch of HSC Learn we no longer accept applications through this website.
To apply for this programme please visit - http://learn.hscni.net/
Purpose
Putting People First
Learning Outcomes
Learning Objectives:
- A better understanding of the importance of how staff attitudes and behaviours towards each other can impact on others
- Explored and practiced some of the skills around dealing with service users
- A clear understanding of the DHSSPNI five patient and client experience standards
- Gained learning from exploring complaints/difficult situations and Examine real life experiences
- Opportunity to reflect on their own practice, improvement and learn from others
Audience
Bands 5 and above
Method
Facilitated workshop
There are currently no dates scheduled for this course, if you would like to submit an expression of interest please contact us.