MSc / Post Graduate Diploma in Business Improvement




This programme is designed to equip learners with the skills and techniques to lead and deliver improvements across their Organisation. Learners will receive a combination of practical methods for leading improvements whilst combining academic theories so that measurable Organisational performance improvements are achieved.


The course incorporates many approaches and methodologies including lHI Model for Improvement, lean, systems thinking, and continuous improvement to the objectives of quality improvement and transformation.  Importantly, the course recognises that excellent organisations value their people to ensure a mutually beneficial alignment of organisational and personal goals. In addition to learning improvement methods, students develop their leadership skills to support the leadership of change and quality improvement.


The application of knowledge and skills developed on this course delivers quantifiable results in organisations in terms of both efficiency and effectiveness.  This specialist Master’s course develops skills of financial decision-making and strategic thinking. The programme has kept pace with new innovations and developments in the area of quality improvement, business improvement and transformation and has supported many organisations with continuous improvement.


This is a fundamentally practical programme. The key educational aim of the course is to equip students to be operationally effective in leading improvement programmes that will result in measurable organisational performance improvement.





The cost to organisations is 3MD places + £400 registration if it’s through the SLA or £2700 if self-funding




Learning Outcomes


After each module students are set a practical assignment.  Students will conduct their assignments within the context of their own organisation.  This allows students to demonstrate their knowledge and understanding of the subject area and also contributes practically to the organisations’ development and quality improvement activity. 



The MSc Business Improvement can lead individuals into more strategic or senior positions within their organisation or into focused quality improvement positions for the first time.

Students are expected to have an honours degree.  However we also encourage applications from candidates who have extensive work experience but no formal academic qualifications.  Part-time students typically possess at least three years of work experience.  These students will be required to submit an additional piece of written information and required to attend a discussion with course tutors to assess suitability for the programme.

Depending on demand for this programme some Organisations may apply an internal selection processes.  Any expression of interest on this programme will be sent an application form which should be returned to HR/OD/Senior Management for approval.  Closing date for expression of interest 28 August. This will ensure all students are confirmed by Friday 4 September 2019

if you would like to submit an expression of interest please contact us



Delivery & Attendance

The course is delivered in 3 day “blocks”, one “block” for each module.  This allows students to become immersed in the subject areas, manage their time and support employers to release them over the period of the course.  Students will typically be required to attend up to 15 days per year.


The course has been designed to enable part-time students to complete the Master's programme over three years with an option to fast track-completion over two years.


Students may also exit the course after Year 1 (60 credit points) with a Postgraduate Certificate (PgCert) or Year 2 (120 credit points) with a Postgraduate Diploma (PgDip).

Course Content

Students study a range of modules comprised of lectures, case studies and simulations to help them gain a practical understanding of a variety of quality improvement subject areas.  Teaching incorporates guest speakers from leading companies so students can learn from those who have implemented and managed business and quality improvement systems in their own respective organisations.

Modules taught on this programme include:

Year 1

1. Operational Excellence (22, 23, 24 September)

2. Leadership & Change (17, 18, 19 November)

3. Quality Management (23, 24, 25 February)


Year 2

1. Innovation Management

2. People Development & Involvement

3. Financial Decision-Making


Master’s option

1.  Strategy

2.  Business Transformation Project









(Prices do not include VAT)

There are currently no dates scheduled for this course, if you would like to submit an expression of interest please contact us.