SHSCT - Compassionate Conversations

Purpose

To equip team leaders with the knowledge and skills for having conversations which require sensitivity and compassion

Learning Outcomes

This session will address the following:

1.        Team leader role in facilitating compassionate conversations  - difficult and encouraging conversations

2.        Underpinning values & behaviours

3.        What makes a compassionate conversation?

4.        Signposting for further support

5.        How do we have a compassionate conversation? – using a simple structure

Audience

Southern Health & Social Care Trust Team Leaders

Method

All participants are required to watch A 45 minute on-line pre-recorded session which will provide thoughtful information for reflection and action. Click here to accesshttps://view.pagetiger.com/cftwnpb/1

2hour follow up session via zoom

There are currently no dates scheduled for this course, if you would like to submit an expression of interest please contact us.