SHSCT - It's Not What You Say, It's How to Say It

 

Purpose

To understand what influences our ability to communicate with impact

Learning Outcomes

  1. To understand how people may receive messages differently in our context
  2. To explore how the 9 MPH filters can apply to assist us in preparing and delivering our messages
  3. To identify how we can increase our impact in stressful and sensitive situations

Audience

Southern Health & Social Care Trust Staff with management/leadership responsibility

Method

All participants are required to watch a pre- recorded   35-40mins podcast. Click here to access https://view.pagetiger.com/ccpydfi/1

 

Facilitated session (Duration:  2 – 2.5 hours)

Fact sheet/reading

Please select an appropriate time and venue and click the apply button to register for this course.

Label Dates & Times Venue Facilitator Administrator
SHSCT - It's Not What You Say, It's How to Say It Friday, 5 February, 2021
(9.30 am - 12 noon)
Zoom - Virtual Learning Session David Cairnduff
Donna Smyth
SHSCT - It's Not What You Say, It's How to Say It Friday, 19 March, 2021
(9.30 am - 12 noon)
Zoom - Virtual Learning Session David Cairnduff
Donna Smyth