SAS Doctors' and Dentists' Programme - Civility in a Complex World



In the session we shall work on an understanding of why behaviour matters and how we can help get more out of work, both for us and the people we work alongside. We'll look at complexity; some of the pitfalls in our thinking (and how we might overcome them); how we can better understand misunderstandings and how we can avoid some of them; how we can help construct good teams in healthcare and the impact of negative behaviours on our ability to perform as a team. We'll do this with real world evidence based examples from healthcare. Chris will share some of his many screw-ups over the years so that hopefully you can learn from these...   

Learning Outcomes

Understanding of the impact of behaviour on patient outcomes

Explore the role of diversity in decision making

Identify key behaviours to promote a positive work environment 


GMC Capabilities

Domain 1 - Professional Values and Behaviours / Domain 2 - Communication & Interpersonal Skills


This course is only open to SAS Doctors and Dentists working HSC Trusts and Agencies and consultants working alongside them


Virtually by Zoom delivered by Dr Chris Turner,  Consultant in Emergency Medicine & Founder of Civility Saves Lives.



Tuesday 14 December 2021 (9.30am - 12.30pm).

To apply go to Course Dates & Venues Tab and click 'Apply'.



Chris is consultant in emergency medicine at University Hospitals of Coventry and Warwickshire. Before he went into training he was a non-training grade Dr for many years and has been involved in SAS Dr development for all of his consultant career, leading both in the departments he has worked in and also on a regional level.  

Chris is interested in governance and highly performing teams, and this led him on a journey from being blame and process focused to something completely different, Civility Saves Lives, a campaign aiming to raise awareness of the impact of behaviour on performance. Chris has an international reputation for helping teams and individuals to see value in how they lead and how they work together. He has worked with many healthcare organisations and boards and has spoken about this work with regulators (GMC, CQC), unions and at the houses of parliament.  


This session is supported by the Department of Health.

There are currently no dates scheduled for this course, if you would like to submit an expression of interest please contact us.