Business Services Organisation
Microsoft Outlook Email Expert
This instructor led course will explore Outlook features to help manage your overflowing inbox.
Learning Outcomes:
- Manage email efficiently by creating a focused inbox using categories, flags, message rules, and automatic replies
- Enhance organisation and productivity through the use of templates, signatures, quick tips, and redirecting or expiring emails.
- Apply conditional formatting and categorisation to prioritise messages and visually identify important communications
- Protect sensitive information by using encryption, confidentiality options, and secure email-handling practices within Outlook 365
- Leverage advanced Outlook features such as voting buttons and advanced message settings to improve collaboration and decision-making
Microsoft Outlook Managing Your Digital Day
An understanding of the features available within Microsoft Outlook to manage your time and workload.
Learning Outcomes:
- Managing calendar effectively by setting permissions, scheduling meetings, and creating recurring appointments with confidence
- Optimise daily planning and time management using calendar hacks, flags, and tasks to stay organised and focused
- Streamline communication and contacts by using contact management tools, distribution lists, and mail merge to Outlook
- Coordinate work and follow-ups efficiently by integrating tasks, flagged emails, and meeting actions into a single workflow
- Apply time-saving working practices to reduce inbox overload, improve prioritisation, and make better use of Outlook throughout the day